Privacy Policy
Eltive ITMC | American Express Global Business Travel

1. American Express Global Business Travel Israel – Eltive ITMC Ltd commitment to Privacy Protection
   Protecting the security and privacy of your Personal Information is important to American Express Global Business Travel Israel – Eltive ITMC Ltd and to the way we conduct our business in compliance with laws on privacy, data protection and data security in the countries in which we maintain Web sites. We hope the policy outlined below will help you understand what information American Express Global Business Travel Israel – Eltive ITMC Ltd may collect, how we use and safeguard that information and with whom we may share it.
2. How We Collect Personal Information
   Through our Web site, American Express Global Business Travel Israel – Eltive ITMC Ltd does not collect any personally-identifiable information about you (e.g., your name, address, telephone number or e-mail address (“Personal Information”)), unless you voluntarily choose to provide it to us (e.g., via the “Contact Us” page). If you do not want your Personal Information collected, please do not submit it to us. When you do provide us with Personal Information, we usually use it to respond to your inquiry.
   As an employee of one of our corporate clients or other individual to whom we offer or provide our services – travel, meetings and events, and related products and services – we collect information about you as you receive services from us.This may include your name, email address, phone numbers, employer, and physical addresses. We may also require passport number, gender and date of birth for travelers. If we book travel for your travel companions, we may collect similar information about them. Account information goes into your traveler profile, which is where we store the information necessary to book your travel and provide you with our services. You may choose to provide more information in your traveler profile, including frequent traveler credentials, government identifiers and emergency contact information.
   If you book travel with us, we collect the details of your travel (such as arrival and departure location, airline, hotel and car rental) and any other information needed to complete your bookings. We may also collect special categories of information to provide accessibility, meal preferences or other requested services.
3. Non-Personal Information Collected Automatically
   When you access our Web sites, we may automatically (i.e., not by registration) collect information that is not personally-identifiable (e.g., type of Internet browser and computer operating system used; domain name of the Web site from which you came; number of visits, average time spent, pages viewed). We may use this information and share it with our worldwide affiliates to measure the use of our Web sites and improve their content.
4. How we Use Personal Information
   Provide you with travel products and services – We use your information to book your travel, organize meetings and events, prepare itineraries and invoices, communicate with you about your travel or our products and services, provide customer service, and manage your account.
   Provide our products and services to corporate clients – We use your information to comply with our agreements with your employer or travel sponsor, communicate about our products and services, and help them ensure compliance
   with their policies.
5. How we share your information

• Travel suppliers and other travel service providers – We share information with travel suppliers (for example, airlines and hotels) and travel service providers (for example, ticket distribution systems and travel application providers), and the vendors for both, as necessary to book your travel and provide travel-related services to you and your employer.
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• Vendors – We share information with vendors that perform functions on our behalf, meeting and event planners, visa and passport service providers, software developers, and vendors who provide IT support, data hosting, marketing and communications services, and collections. These vendors access information only as necessary to perform their functions, as instructed in our contracts with them.

6. “Cookies” – Information Placed Automatically on Your Computer
   When you view one of our Web sites, we may store some information on your computer in the form of a “Cookie” to automatically recognize you the next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a Web site to better match your interests. If you choose not to be recognized, please refer to your Internet browser to erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored
7. Security
   American Express Global Business Travel Israel – Eltive ITMC Ltd takes precautions to ensure the security of your Personal Information and strives to keep it accurate. We carefully protect your Personal Information from loss, destruction, falsification, manipulation, and
   unauthorized access or unauthorized disclosure.
8. Updates to This Privacy Policy
   We may change this Privacy Policy from time to time as our business changes or legal requirements change. If we make material changes to this Privacy Policy, we will post a notice on our website before the changes go into effect.
9. Questions and Comments
   If you have any questions or comments about American Express Global Business Travel Israel – Eltive ITMC Ltd.’s Privacy Policy please contact us by regular mail or by fax. You may also contact us using the email ayelet@gbtil.co.il by inserting the words “Privacy Policy” in the “Subject” line.